General Policies

Medication Refill Policy

It is the intent of South County Internal Medicine to meet the needs of our patients and maintain the integrity of the medication refill process.

To that end:

  • Refills are provided at follow up visits
  • Your provider will send the refill prescriptions electronically
  • If a refill is needed before your next appointment
    • Contact your pharmacy and request they send an Electronic Refill Request
    • Please be advised it may take two business days to complete an electronic refill request
    • Controlled substances: require a written prescription from your provider. These medications are only refilled Monday through Thursday. Allow for two business days for the prescriptions to be written.

Appointment Confirmation

All appointments are confirmed two days prior to the visit using an automated system. Please confirm the best phone number you may be reached.

Co-pays and Balances

All co-pays and balances are due at the time of service. We accept personal checks, and major credit cards.


Please call the office and verify with the staff that your primary care provider participates in your current health insurance plan.

South County Internal Medicine